General Terms & Conditions
Please read these Terms & Conditions carefully as these conditions incorporate the basis on which bookings for the HOTEL (the “property”) are accepted. The Terms & Conditions below are for bookings made directly via the property’s website or through its alternative direct reservation channels.
By using this Site, you agree to be bound by these terms and conditions.
We may revise these terms & conditions from time to time by updating this posting. The revised terms will take effect when they are posted. Your use of some parts or features of the Site may be governed by additional terms and conditions. Where this is the case, you will be notified accordingly of those additional terms and conditions.
Acceptance of Payment Methods
We accept payments made with both debit and credit cards. By using our website and making a booking, you acknowledge and agree to the following terms and conditions:
You may use a valid debit or credit card to make payments for the products or services offered on our website. We accept major credit card brands such as Visa, Mastercard, Maestro, American Express=and Diners.
Authorization and Transaction Processing
When you provide your debit or credit card information, you authorize us to charge the specified amount for your purchase. We will only process transactions upon proper authorization and verification of your card details. We reserve the right to refuse any transaction that appears to be fraudulent or unauthorized.
Security and Data Privacy
We take the security of your payment information seriously. All debit and credit card transactions are processed through the electronic platform of “Nexi e-Commerce” of Nexi Payments Greece S.A. and uses TLS 1.2 encryption with 128-bit (Secure Sockets Layer SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriace ket. We adhere to industry-standard security measures and comply with applicable data protection laws. We do not store your complete payment card details on our servers.
As the cardholder, you are responsible for providing accurate and up-to-date card information and ensuring that you have sufficient funds or credit limit to cover the transaction. In the event of an unsuccessful transaction due to insufficient funds, we reserve the right to cancel the order or seek alternative payment methods.
Currency and Conversion
All payments made through our website are processed in the currency specified on the checkout page. If your debit or credit card is denominated in a different currency, the transaction may be subject to currency conversion fees or fluctuations based on the policies of your card issuer.
Refunds and Chargebacks
Refunds, if applicable, will be processed according to our refund policy. In the case of a chargeback initiated by the cardholder, we reserve the right to dispute the chargeback and provide necessary documentation to the relevant payment processor or financial institution.
Each rate booked at HOTEL, is subject to a Cancellation Policy. Failure to check in on the reserved arrival date will incur a penalty charge as detailed in the Cancellation Policy of the rate booked. The property reserves the right to cancel or modify reservations under the circumstances where it appears that a customer has provided an invalid credit card, engaged in fraudulent or inappropriate activity, or the reservations contain or resulted from a mistake or error. In addition, the property also reserves the right to cancel or amend bookings if they do not adhere to its terms & conditions. Please refer to the cancellation policy stated during the reservation procedure to be informed for your reservation’s specific cancellation policy.
The HOTEL reserves the right to cancel contracts based upon incorrect information being displayed in relation to price or service at any point in time. The HOTEL reserves the right to cancel reservations received from non-contracted OTAs, either directly or indirectly (through a wholesaler).
Payments will be made only in hotel’s local currency. Other currencies used during the booking procedure are shown only for informative reasons.
In the rare, unexpected event whereby the property cannot provide accommodation as previously confirmed, the property will comply with its standard of obligation by undertake to relocate guests into an alternative property of equal or better grading at no expense to the guest. Should there not be a property of equal or better grading in the vicinity of the original booking, it may be required to provide guests with a property of a lesser grading. If this is the case, any reduction in costs will be refunded to the guest. The alternatives offered are at the property’s discretion. Should the guest wish to choose a property of a standard other than offered under this condition, then the guest will be required to pay any difference.
The information and material contained in this website and the booking engine are believed to be accurate and complete at the time of their posting. Although the COMPANY and its affiliates attempt to ensure that all information and material remain current and accurate, they are subject to change without notice and the COMPANY and its affiliates do not warrant their accuracy, completeness and currency at all times. In addition, the COMPANY and its affiliates do not warrant the accuracy, adequacy or completeness of software algorithms and expressly disclaim liability for errors or omissions in any software algorithms. No warranty of any kind, implied, express or statutory, including but not limited to warranties as to non-infringement of intellectual property rights or third-party rights, title, latent defects, uninterrupted service, merchantability, fitness for a particular purpose and freedom from computer viruses, is given in conjunction with the information, materials and software algorithms.
As a condition of your use of this website, you warrant to COMPANY that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Although the COMPANY may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Website, the COMPANY is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law COMPANY will fully cooperate with any law enforcement authorities or court order requesting or directing COMPANY to disclose the identity of anyone posting any such information or materials.
Exclusion of Liability
In no event will the COMPANY and its affiliates be liable for any damages, including without limitation, direct or indirect, special, incidental, moral or consequential damages, loss of profits, opportunities or information or for expenses arising in connection with this website, any software algorithms available on this website, nor with any hyperlinked website or for the use of or the inability to use such material, software algorithms or hyperlinked website by interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if the COMPANY is advised of the possibility of such damages, losses or expenses. Software algorithms made available and hyperlinks to other Internet resources are at your own risk. The content, accuracy, opinions expressed, and other links provided by these software algorithms and resources are not investigated, verified, monitored, or endorsed by the COMPANY.
The COMPANY strongly recommends you purchase Comprehensive Travel Insurance. We suggest that the policy include, but not limited to, the following coverage – loss of payment through cancellation, loss or damage to personal baggage, loss of money and medical expenses.
Links to Third Parties
The COMPANY does not control any third-party website and is therefore not responsible for the content of any linked website or any link contained in a linked website. The COMPANY provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by the COMPANY of the linked website or any information contained in it.
Governing Law and Jurisdiction
The products and/or services described in and available through the site may not be available in your country. We make no representation that the services or products offered in the site are appropriate or available for use in any particular location. The site is operated from GREECE and it is governed by the laws of GREECE.